Returns

At Runway Fare, all pre-loved and vintage pieces are considered final sale. We do not accept returns or exchanges for change of mind, or because an item is not as expected based on its pre-loved condition.

We take care to photograph and describe each piece in detail, including any notable signs of wear, and provide measurements and condition notes on every product page. We encourage you to review these carefully before purchasing.

If you'd like additional photographs, measurements or information about a piece before purchasing, please contact us at hello@runwayfare.com. We're always happy to help.

Every piece sold by Runway Fare undergoes an authentication process before being offered for sale.

If you have a genuine concern regarding the authenticity of your purchase, please contact us within 7 days of delivery. The item must remain in the same condition as received and must not have been altered, repaired or modified.

If required, we may arrange for the item to be reviewed by an independent authentication service.

Nothing in this policy excludes, restricts or modifies any rights or remedies available under Australian Consumer Law.

If an item is not as described, is materially different from its listing, or otherwise fails to meet a consumer guarantee that cannot be excluded by law, please contact us and we'll work with you to resolve the issue.